Project Request Form

Process Overview

Step 1: Submit this form. Your request will be reviewed, and you’ll receive a follow-up confirmation. Design work begins.

Step 2: Receive design options and quotes. Once you approve and pay the deposit, manufacturing will begin.

Step 3: Your piece is made.

Step 4: Once complete, pay the remaining balance and arrange delivery or pickup.

Step 5: Enjoy and share your piece with others!

Ordering Information

Portfolio Pieces: To order a design seen on this website, use this form. You may request changes (color, size, finish); price will reflect any adjustments. Note: These pieces are made to order, not in stock.

General Project Timeline:

• Responses within 48 hours.

• Custom designs and quotes sent within 5 days.

• Manufacturing begins after deposit.

• Most pieces take 2–4 workdays, completed in the order received.

• Completion time depends on design complexity.

Installation: For window inserts or panels, rough measurements help with initial design. Once approved, a site visit ensures fit and design compatibility.

Delivery: Non-installed pieces can be picked up or shipped at buyer’s expense. We pack securely, but damages during shipping are not refundable.

Repairs: Use this form to request stained glass repairs. We’ll review your request and offer options or help you.

Deposit Policy

A 50% deposit (based on the invoice subtotal) is required to start production.

• Cancel within 5 days: Full refund.

• Cancel after 5 days: Deposit is non-refundable; additional payments will be refunded.